Privacy Policy

At PointsGlobal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered answer evaluation system.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password, institution)
• Profile information (job title, department)
• Content you upload (question papers, answer sheets, model answers)
• Usage data and analytics
• Communication data (support requests, feedback)

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and evaluating uploaded content
• Generating analytics and insights
• Communicating with you about our services
• Responding to your requests and support needs
• Developing new features and services
• Ensuring the security of our platform

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure data centers with physical security measures

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain data, we consider:

• The amount, nature, and sensitivity of the information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Legal and regulatory requirements

Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With your institution, if you are using our services through an institutional account
• When required by law or to protect our rights
• In connection with a business transaction, such as a merger or acquisition

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ritesh.jha2987@gmail.com
Address: Mumbai, Maharashtra, India, 400001